Your Favorite Family
Veterinary Hospital in Charles Town, WV

Who We Are

Our Story

Serving Charles Town and Surrounding Communities since 1992, our mission at Hillside Veterinary Hospital is to help your pets live happier, healthier lives by providing exceptional quality medical and surgical care in a compassionate environment. 

What began as a vision for modern, state-of-the-art veterinary care has grown into a full-service veterinary hospital serving Charles Town and surrounding areas. 

Throughout our growth, we’ve remained committed to ensuring pets and their families receive individual attention and customized treatment plans in a comfortable, caring environment.

Your pet’s comfort and well-being are our top priority. We look forward to helping your pet thrive.

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Our Team

Meet Our Dedicated Veterinary Team

Our entire staff is dedicated to providing compassionate, individualized care for your pet in a stress-free environment.

Dr.Crystal Lock

Dr. Crystal Lock

Veterinarian

Dr. Crystal Lock, a Pennsylvania native, earned her undergraduate degree from Penn State University and her Doctor of Veterinary Medicine degree from St. George’s University in Grenada. She completed her clinical training at North Carolina State University and began her career in Hagerstown before joining Hillside.

Dr. Lock has a special interest in internal medicine, wellness care, and dermatology. She also finds great fulfillment in supporting patients and their families through palliative and end-of-life care.

She lives in the area with her husband and daughter, along with their two dogs, Clementine and Melon, and two cats, Black Cat and Pinky. Outside of veterinary medicine, Dr. Lock enjoys gardening, cooking, and photography.

Education

  • Doctor of Veterinary Medicine, St. George’s University
  • Clinical Rotation, North Carolina State University

Interests

  • Internal Medicine
  • Wellness Care
  • Dermatology
Dr.Tara Trumler

Dr. Tara Trumler

Veterinarian

Originally from Nebraska, Dr. Tara Trumler earned her undergraduate degree from the University of Nebraska at Kearney and her Doctor of Veterinary Medicine degree from Kansas State University. She practiced in Nebraska, Kentucky, and Ohio before settling in West Virginia. Dr. Trumler has a special interest in dentistry, ophthalmology, and preventive care.
She lives with her husband, Dan, a local equine surgeon, and their four children. Their family includes a rescue dachshund named Gretta and a lively yellow Labrador named Mable.

Education

  • Doctor of Veterinary Medicine, Kansas State University

Interests

  • Dentistry
  • Ophthalmology
  • Preventive Care
Dr.Kayla Broeker

Dr. Kayla Broeker

Veterinarian

Dr. Kayla Broeker, originally from South Carolina, completed her undergraduate degree at Clemson University and her Doctor of Veterinary Medicine at Kansas State University. She has an interest in preventive care medicine and veterinary acupuncture.

Dr. Broeker has a dog named Robin and two cats named Marvin and Peri. In her free time she enjoys playing the bass guitar, reading, and sketching.

Education

  • Doctor of Veterinary Medicine, Kansas State University

Interests

  • Preventive Care
  • Acupuncture

Dr. Kelly Altendorf

Veterinarian

Dr. Kelly Altendorf is originally from East Fallowfield, Pennsylvania. She earned her bachelor’s degree in Biology and Chemistry from Immaculata University before completing her Doctorate of Veterinary Medicine at Oregon State University. After graduation, she returned to the East Coast and joined Hillside. Dr. Altendorf has a special interest in feline medicine and is an active member of the American Association of Feline Practitioners, staying current on the latest advancements in feline internal medicine. She also has a strong passion for senior pet and hospice care, including pain management, and enjoys performing diagnostic ultrasounds to help guide treatment plans.

When she’s not caring for patients, Dr. Altendorf enjoys spending time at home with her husband, Kyle, their two sons, Henry and Oliver, and their 16 cats. She also helps care for her neighborhood’s feral cat colony and enjoys quiet moments with her family.

Education

  • Bachelor’s of Science in Biology and Chemistry, Immaculata University
  • Doctor of Veterinary Medicine, Oregon State University

Interests

  • End-of-Life Care
  • Feline Medicine
  • Pain Management
  • Ultrasounds
Dr.Tara Butler

Dr. Tara Butler

Veterinarian

Dr. Tara Butler grew up in Harper’s Ferry, WV, and began her career at Hillside as a kennel tech before quickly advancing to a veterinary assistant. She earned her Bachelor of Science in Biology with dual minors in Nutrition and Chemistry from Shepherd University in just three years. Dr. Butler completed her veterinary education at Mississippi State University. Her professional interests include physical therapy and rehabilitation, as well as integrating traditional and alternative medicine to help animals live their best lives while strengthening the human-animal bond.

Outside of the clinic, Dr. Butler is an avid equestrian, having competed in hunter/jumper classes before transitioning to western riding. She shares her home with her husky, Kokomo Paisley, and two horses. In her free time, she enjoys riding, hiking, running, and reading.

Education

  • Bachelor of Science in Biology, Shepherd University
  • Doctor of Veterinary Medicine, Mississippi State University

Interests

  • Physical Therapy
  • Rehabilitation

Dr. Grace Sollenberger

Veterinarian

Dr. Grace Sollenberger is originally from Hagerstown, MD. She earned her Doctorate of Veterinary Medicine from St. George’s School of Veterinary Medicine.

She has a special interest in oncology; following cancer cases from diagnosis through treatment. She also enjoys soft tissue surgery and advanced dentistry.

Education

  • Doctor of Veterinary Medicine, St. George’s School of Veterinary Medicine

Interests

  • Dentistry
  • Oncology
  • Soft Tissue Surgery
Dr.Janet Olcott

Dr. Janet Olcott

Veterinarian

Dr. Janet Olcott earned her undergraduate degree from Mount Holyoke College and her Doctor of Veterinary Medicine degree from the University of Missouri. With a professional background spanning several decades, enjoys performing veterinary acupuncture and has a special interest in geriatric and internal medicine.

Originally from the D.C. Metro area, Dr. Olcott now resides in beautiful Shepherdstown, West Virginia, with her husband, daughter, and their lively menagerie of pets — including one cat, two dogs, two goats, and 19 miniature horses. Outside the clinic, she spends her time with her family and driving her miniature horses.

Education

  • Doctor of Veterinary Medicine, University of Missouri

Interests

  • Acupuncture
  • End-of-Life Care
  • Internal Medicine

Our Core Values

At Hillside Veterinary Hospital, everything we do is guided by five fundamental values that shape our approach to veterinary medicine and pet care.

Nurturing Relationships

Building lasting connections with our clients and their pets, creating a foundation of trust and understanding

Unwavering Integrity

Committed to the highest ethical standards with honest communication and transparent recommendations

Pursuing Growth

Continuously expanding our knowledge and
skills through ongoing education and training

Communicating Transparently

Clear, open dialogue ensuring you understand all aspects of your pet’s health and care options

Constant Innovation

Embracing new technologies and approaches that enhance our ability to provide exceptional care

Your Pet Need Immediate Care?

If your pet is experiencing an emergency during our operating hours, please call us at 304-728-2203 to see if we can accommodate your pet’s emergency. 

Who We Serve

Serving Charles Town and Surrounding Communities

Located in Charles Town, Hillside Veterinary Hospital proudly serves pet owners throughout the greater Charles Town area and surrounding communities.

Communities We Serve

Charles Town
Our home base, conveniently located for easy access.

Greater Charles Town
Serving the greater Charles Town area.

Martinsburg
Nearby community serving the Charles Town area.

North Charles Town
Easy drive from the North Charles Town area.

South Charles Town
Convenient location for South Charles Town residents.

Union
County seat with convenient access.

Our Facility

Our Hospital
Single location facility with comprehensive veterinary services including medical care, surgery, and preventative treatments.

Connect with Us

Veterinary Care, Your Way

Our goal is to make veterinary care convenient and accessible for all pet owners in Charles Town and Surrounding Communities . Choose the contact method that works best for you.

304-728-2203

Call or Text Us

During our operating hours, call or text our hospital number and our team will be happy to assist you.

Schedule Visit

Book Online

Schedule your pet’s appointment any time through our website’s appointment scheduler.

Get the App

Download Our App

Our app helps you stay on top of your pet’s care without missing a beat.