hillside veterinary hospital COVID-19 protocol information
hillside veterinary hospital client forms
new client form
Please note: All new client appointments require a $50 deposit (per pet being seen) before reserving your time slot. This is our 'No Show' fee, and is not refundable, should you cancel with less than 72 hours notice, or not show up for your scheduled appointment.
If this is your first visit to our hospital, please fill out the New Client form, and bring it with you to your appointment.
APPOINTMENT INTAKE FORM
If your pet has an appointment with us, please fill out this form 24 hours prior to your arrival. Be sure to read and fill out each section carefully. If this is your first visit with us, please make sure to attach previous records so we have these prior to your appointment.
If you plan on entering the clinic with your pet, you must fill out this COVID Questionnaire prior to arrival. Reminder only 1 person is allowed inside with your pet due to occupancy restrictions.
If you plan on entering the clinic with your pet, you must fill out this COVID Questionnaire prior to arrival. Reminder only 1 person is allowed inside with your pet due to occupancy restrictions.
Drop-off consent form
If you have an appointment scheduled with our clinic, and your pet is being dropped off, we require a Drop-Off Consent Form to be filled out. Please be sure to provide as much detail as possible when filling out.
PLEASE NOTE:
PLEASE DO NOT FILL OUT A FORM
IF YOU DO NOT HAVE AN APPOINTMENT SCHEDULED WITH US.
TO SCHEDULE AN APPOINTMENT, PLEASE CALL 304-728-2203.
A pet being scheduled as a 'Drop Off' WILL spend the majority of the day in our hospital. When we schedule these visits, we will give you an "arrival time", this is not an "appointment", as drop offs are examined by our doctors in the order in which they come in, with emergencies taking precedence. Please be assured the pets are placed in appropriately sized kennels and given water and/or a litter box, and taken out for walks as indicated.
A staff member will call you with an update once your pet has been seen/treated.
PLEASE NOTE:
PLEASE DO NOT FILL OUT A FORM
IF YOU DO NOT HAVE AN APPOINTMENT SCHEDULED WITH US.
TO SCHEDULE AN APPOINTMENT, PLEASE CALL 304-728-2203.
A pet being scheduled as a 'Drop Off' WILL spend the majority of the day in our hospital. When we schedule these visits, we will give you an "arrival time", this is not an "appointment", as drop offs are examined by our doctors in the order in which they come in, with emergencies taking precedence. Please be assured the pets are placed in appropriately sized kennels and given water and/or a litter box, and taken out for walks as indicated.
A staff member will call you with an update once your pet has been seen/treated.
surgery consent form
If your pet is scheduled for a surgical or anesthetized procedure, we require a Surgery Consent Form to be filled out. Please be sure to read and fill out each section carefully.
Client Authorization to Release Medical Records
In order for us to release your medical records to an individual, we require the attached form to be filled out and returned to us.
**payment options**
Payment is due at the time of services rendered.
We accept:
Credit Cards:
Visa, Mastercard, Discover, American Express
Cash
Care Credit:
(For more information, please click the button below)
We accept:
Credit Cards:
Visa, Mastercard, Discover, American Express
Cash
Care Credit:
(For more information, please click the button below)